About Visual Software International

Leading provider of enterprise call centre and customer service solutions

Modern office workspace

Company Overview

Visual Software International (VSI) is a leading provider of innovative call centre and customer service solutions. With extensive experience in enterprise software development and integration, we specialize in delivering turnkey and customized solutions that transform how organizations interact with their customers.


Our comprehensive suite of products enables seamless multi-channel communication, integrating IVR, web, email, fax, SMS, and chat into a unified platform. This universal approach ensures that all customer interactions are efficiently managed and accessible from a single interface.

Our Expertise

  • Call Centre Solutions
  • Multi-Channel Integration
  • ERP System Integration
  • Client/Server Applications
  • Intranet Corporate Applications
  • Custom Software Development

Technology Partnership

As proud members of Microsoft's Developer Network (MSDN) and Independent Software Vendor (ISV) programmes, we maintain cutting-edge expertise in Microsoft technologies.


This partnership ensures our solutions leverage the full power of Microsoft's enterprise ecosystem, including Windows Server, SQL Server, and the complete BackOffice suite.

Integration Capabilities

Our extensive experience in integration projects has enabled us to successfully connect our solutions with virtually any backend ERP or host system. We have proven expertise integrating with major platforms including:


System integration

SAP

Full ERP integration

JD Edwards

Host platform support

Custom Systems

Any backend platform

Why Choose VSI?

Experience

Years of proven success in delivering enterprise-grade call centre solutions to diverse industries.

Innovation

Continuous investment in cutting-edge technologies and methodologies to stay ahead of industry trends.

Integration

Seamless connectivity with existing systems, ensuring smooth transitions and minimal disruption.

Support

Dedicated technical support and consulting services to ensure ongoing success and optimization.

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